{"id":16607,"date":"2026-06-23T05:00:00","date_gmt":"2026-06-23T12:00:00","guid":{"rendered":"https:\/\/www.danielstark.com\/?post_type=blog&#038;p=16607"},"modified":"2026-06-23T11:29:03","modified_gmt":"2026-06-23T18:29:03","slug":"a-lawyers-take-on-the-worst-car-insurance-companies-in-the-u-s-according-to-complaints-filed","status":"publish","type":"blog","link":"https:\/\/www.danielstark.com\/es\/blog\/a-lawyers-take-on-the-worst-car-insurance-companies-in-the-u-s-according-to-complaints-filed\/","title":{"rendered":"La opini\u00f3n de un abogado sobre las peores aseguradoras de autom\u00f3viles en EE. UU. (seg\u00fan las denuncias presentadas)\u00a0"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Autor: Shelby Benavidez&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Abogado colaborador:&nbsp;<a href=\"https:\/\/www.danielstark.com\/es\/teams\/michael-loh\/\" target=\"_blank\" rel=\"noreferrer noopener\">Michael Loh, socio<\/a>&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>Table of contents<\/h2><ul><li><a href=\"#h-tl-dr-worst-car-insurance-companies-nbsp\" data-level=\"2\">TL;DR: Worst Car Insurance Companies \u00a0<\/a><\/li><li><a href=\"#h-1-allstate-nbsp\" data-level=\"2\">1. Allstate \u00a0<\/a><\/li><li><a href=\"#h-2-liberty-mutual-nbsp\" data-level=\"2\">2. Liberty Mutual \u00a0<\/a><\/li><li><a href=\"#h-3-the-fly-by-night-budget-insurers-fred-loya-nbsp-bluefire-and-mendota-nbsp\" data-level=\"2\">3. The Fly-By-Night Budget Insurers: Fred Loya,\u00a0BlueFire, and Mendota \u00a0<\/a><\/li><li><a href=\"#h-4-geico-nbsp\" data-level=\"2\">4. GEICO \u00a0<\/a><\/li><li><a href=\"#h-5-nationwide-nbsp\" data-level=\"2\">5. A nivel nacional \u00a0<\/a><\/li><li><a href=\"#h-6-united-states-government-usps-nbsp\" data-level=\"2\">6. Gobierno de los Estados Unidos \/ USPS \u00a0<\/a><\/li><li><a href=\"#h-7-progressive-nbsp\" data-level=\"2\">7. Progresivo \u00a0<\/a><\/li><li><a href=\"#h-most-shocking-moment-nbsp-according-to-loh-nbsp\" data-level=\"2\">Most Shocking Moment\u00a0According to Loh \u00a0<\/a><\/li><li><a href=\"#h-a-note-on-better-insurers-nbsp\" data-level=\"2\">Una nota sobre mejores aseguradoras \u00a0<\/a><\/li><li><a href=\"#h-final-advice-from-daniel-stark-nbsp-injury-lawyers-nbsp\" data-level=\"2\">Final Advice from Daniel Stark\u00a0Injury Lawyers \u00a0<\/a><\/li><li><a href=\"#h-frequently-asked-questions-about-car-insurance-companies-nbsp\" data-level=\"2\">Frequently Asked Questions About Car Insurance Companies \u00a0<\/a><\/li><\/ul><\/div>\n\n\n\n<h2 id=\"h-tl-dr-worst-car-insurance-companies-nbsp\" class=\"wp-block-heading\"><strong>TL;DR: Worst Car Insurance Companies<\/strong>&nbsp;<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Some car insurance companies have developed reputations for denying, delaying, or undervaluing valid claims, according to consumer complaints and personal injury attorneys.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Daniel Stark attorney names\u00a0Allstate and Liberty Mutual\u00a0as the worst car insurance companies in the US\u00a0for aggressive claims-handling practices and low settlement offers.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Budget insurers such as Fred Loya,\u00a0BlueFire, and Mendota often receive complaints related to poor communication, policy lapses, and slow claims processing.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Even large insurers like GEICO, Nationwide, and Progressive have faced lawsuits and allegations involving bad-faith insurance practices.\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If your insurance company is delaying, denying, or undervaluing your claim, speaking with an experienced personal injury attorney may help protect your rights.\u00a0<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Car insurance companies promise that if&nbsp;you&nbsp;pay your premium,&nbsp;they&#8217;ll&nbsp;protect you financially&nbsp;when accidents happen.&nbsp;But in&nbsp;reality,&nbsp;many insurance companies fall far short of that promise. From undervaluing claims to denying them outright, certain insurers make it especially difficult for policyholders to get what they are owed. Backed by legal insight from&nbsp;attorney and&nbsp;partner Michael Loh of Daniel Stark&nbsp;Injury Lawyers, this article explores the worst offenders in the industry.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;I hate almost all insurance companies,&#8221; says Loh. That sentiment is echoed by many personal injury attorneys who deal with insurance carriers daily. Loh&nbsp;identifies&nbsp;Allstate and Liberty Mutual as the worst of the worst, but&nbsp;they\u2019re&nbsp;not alone.&nbsp;Here&#8217;s&nbsp;a closer look at the most problematic car insurance companies in America.&nbsp;<\/p>\n\n\n\n<h2 id=\"h-1-allstate-nbsp\" class=\"wp-block-heading\"><strong>1. Allstate<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Allstate ha sido criticada durante mucho tiempo por sus agresivas t\u00e1cticas de &quot;negar, retrasar, defender&quot;. Seg\u00fan Loh,&nbsp;<a href=\"https:\/\/www.allstatecaliforniaautoratingsettlement.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Allstate&nbsp;frequently&nbsp;disputes medical expenses by claiming they are unreasonably high<\/a>&nbsp;\u2013&nbsp;not based on medical&nbsp;expertise, but on their own internal calculators. &#8220;They plug it into the calculator and decide what they think your bills should be,&#8221; Loh explains. This is&nbsp;unethical&nbsp;and&nbsp;often borders on bad faith, especially when these tactics delay care or lead to financial hardship for injured parties.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The company also ranks among the lowest for claim satisfaction in multiple consumer reports.&nbsp;Verdicts against Allstate in bad-faith lawsuits are&nbsp;not uncommon, and they consistently top lists of insurers with the lowest payouts.&nbsp;So yes, if you\u2019re wondering, with Allstate,&nbsp;you\u2019re definitely not in good hands.&nbsp;<\/p>\n\n\n\n<h2 id=\"h-2-liberty-mutual-nbsp\" class=\"wp-block-heading\"><strong>2. Liberty Mutual<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Liberty Mutual is another major insurer known for minimizing payouts. Like Allstate, they apply \u201creasonable adjustment\u201d tactics to diminish claims. \u201cThey&nbsp;think&nbsp;they should&nbsp;make reasonable adjustments to customers&#8217; bills,\u201d Loh says. \u201cThey believe they are too high.\u201d&nbsp;<a href=\"https:\/\/www.propertycasualty360.com\/2017\/08\/16\/liberty-mutual-ordered-to-pay-4-5m-on-a-25000-policy\/\" target=\"_blank\" rel=\"noreferrer noopener\">Liberty Mutual se ha enfrentado al escrutinio regulatorio en varios estados<\/a>&nbsp;for misleading advertising and poor claims handling and&nbsp;has seen multiple lawsuits alleging bad-faith conduct.&nbsp;<\/p>\n\n\n\n<h2 id=\"h-3-the-fly-by-night-budget-insurers-fred-loya-nbsp-bluefire-and-mendota-nbsp\" class=\"wp-block-heading\"><strong>3. The Fly-By-Night Budget Insurers: Fred Loya,&nbsp;BlueFire, and Mendota<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Fred Loya,&nbsp;BlueFire, and Mendota all fall into the&nbsp;category&nbsp;Loh dubs &#8220;fly-by-night&#8221; insurers. These budget companies typically suffer from understaffed claims departments, frequent policy lapses, and an overall lack of responsiveness. Loh notes that many of these policies&nbsp;terminate&nbsp;automatically after&nbsp;30 days,&nbsp;<a href=\"https:\/\/caselaw.findlaw.com\/court\/la-supreme-court\/115897181.html\" target=\"_blank\" rel=\"noreferrer noopener\">A menudo, los conductores quedan sin seguro sin darse cuenta.<\/a>Conseguir que alguien nos atienda por tel\u00e9fono es un desaf\u00edo y los reclamos pueden quedar sin respuesta durante meses.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\" id=\"h-these-companies-target-low-income-drivers-with-cheap-premiums-but-nbsp-offer-little-in-the-way-of-real-coverage-or-service-lawsuits-involving-misrepresented-coverage-terms-abrupt-cancellations-and-denial-of-valid-claims-are-common-in-legal-terms-nbsp-many-of-their-actions-amount-to-breach-nbsp-of-nbsp-contract-nbsp-or-worse-bad-faith-nbsp\">These companies target low-income drivers with cheap premiums but&nbsp;offer little in the way of real coverage or service. Lawsuits involving misrepresented coverage terms, abrupt cancellations, and denial of valid claims are common. In legal terms,&nbsp;many of their actions amount to breach&nbsp;of&nbsp;contract,&nbsp;or worse, bad faith.&nbsp;<\/p>\n\n\n\n<h2 id=\"h-4-geico-nbsp\" class=\"wp-block-heading\"><strong>4. GEICO<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Though GEICO is one of the largest insurers in the U.S.,&nbsp;it\u2019s&nbsp;also one of the most&nbsp;frequently&nbsp;sued. Several courts have awarded&nbsp;multi-million-dollar bad faith verdicts against GEICO&nbsp;for failure to settle claims reasonably.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La empresa tambi\u00e9n es&nbsp;<a href=\"https:\/\/www.law.com\/dailyreportonline\/2018\/07\/25\/11th-circuit-upholds-2-9m-bad-faith-verdict-against-geico\/?slreturn=20250618124813\" target=\"_blank\" rel=\"noreferrer noopener\">Conocido por usar agresivamente software para disputar facturas m\u00e9dicas y valoraciones de veh\u00edculos.<\/a>, often resulting in lower payouts. While not the worst, GEICO&#8217;s&nbsp;track record&nbsp;raises serious red flags for consumers.&nbsp;<\/p>\n\n\n\n<h2 id=\"h-5-nationwide-nbsp\" class=\"wp-block-heading\"><strong>5. A nivel nacional<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nationwide se ha ganado la reputaci\u00f3n de procesar reclamos con lentitud, tener mala comunicaci\u00f3n y pagar pagos bajos. En 2014,&nbsp;<a href=\"https:\/\/www.insurancejournal.com\/news\/east\/2014\/07\/14\/334530.htm\" target=\"_blank\" rel=\"noreferrer noopener\">it faced an $18 million punitive damages award for&nbsp;failing to settle&nbsp;a claim in good faith<\/a>.&nbsp;Customers&nbsp;frequently&nbsp;report difficulty getting adjusters on the phone and dealing with unfair assessments of damage.&nbsp;Like many others on this list, they employ cost-cutting software tools that often come at the claimant\u2019s expense.&nbsp;<\/p>\n\n\n\n<h2 id=\"h-6-united-states-government-usps-nbsp\" class=\"wp-block-heading\"><strong>6. Gobierno de los Estados Unidos \/ USPS<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Claims involving federal or state government entities come with their own set of legal complications. \u201cThey don\u2019t respond to you outside of litigation,\u201d says Loh. \u201cTo get any movement, you have to enter litigation.\u201d&nbsp;The USPS is one of the&nbsp;most commonly involved&nbsp;government agencies in auto claims.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">According to Loh, claims against USPS can remain unanswered for six to twelve months. Due to sovereign immunity, you&nbsp;can\u2019t&nbsp;simply sue a government agency like you&nbsp;would&nbsp;a private&nbsp;insurer. The administrative hoops are extensive, and valid claims are often ignored unless a lawsuit is filed.&nbsp;<\/p>\n\n\n\n<h2 id=\"h-7-progressive-nbsp\" class=\"wp-block-heading\"><strong>7. Progresivo<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Progressive has been accused in several class-action suits of using third-party tools to systematically undervalue totaled vehicles.&nbsp;Flo,&nbsp;we&#8217;re&nbsp;talking to you.&nbsp;In one high-profile case,&nbsp;plaintiffs claimed Progressive applied \u201cProjected Sold Adjustments\u201d to justify underpayment.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La empresa tambi\u00e9n tiene&nbsp;<a href=\"https:\/\/dockets.justia.com\/docket\/new-york\/nysdce\/1:2021cv06243\/563732\" target=\"_blank\" rel=\"noreferrer noopener\">Enfrent\u00f3 cr\u00edticas por violaciones a la privacidad<\/a>&nbsp;and the use of under-qualified repair shops. While it ranks higher in customer satisfaction than others on this list, its legal exposure&nbsp;remains&nbsp;significant.&nbsp;<\/p>\n\n\n\n<h2 id=\"h-most-shocking-moment-nbsp-according-to-loh-nbsp\" class=\"wp-block-heading\"><strong>Most Shocking Moment&nbsp;According to Loh<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Of all the problematic stories Loh has&nbsp;encountered, one stands out. He recalls a female adjuster who dismissed a female client\u2019s MRI-confirmed back injury by saying: \u201cBut your client\u2019s a woman. Women always have lower back pain. Did she ever have a child? Because once&nbsp;you\u2019re&nbsp;pregnant,&nbsp;you\u2019ll&nbsp;have lower back pain.\u201d&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s&nbsp;shocking not just for the dismissal of real pain,&nbsp;but for the gender bias coming from another woman. Loh&nbsp;doesn\u2019t&nbsp;recall the company that adjuster worked for, but honestly, it&nbsp;could\u2019ve&nbsp;been any of the names above. The problem&nbsp;isn\u2019t&nbsp;isolated;&nbsp;it\u2019s&nbsp;cultural.&nbsp;<\/p>\n\n\n\n<h2 id=\"h-a-note-on-better-insurers-nbsp\" class=\"wp-block-heading\"><strong>Una nota sobre mejores aseguradoras<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Not all insurance companies&nbsp;operate&nbsp;in bad faith. According to Loh, USAA and Texas Farm Bureau stand out for their relative fairness and customer service. USAA treats people fairly and offers great customer service,&nbsp;especially for&nbsp;military members and their families.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Loh says that&nbsp;Texas&nbsp;Farm Bureau,&nbsp;while not perfect,&nbsp;generally treats&nbsp;customers with more integrity and respect than many competitors. Your choice in insurer matters, and if you qualify for USAA,&nbsp;it\u2019s&nbsp;one of the best options available.&nbsp;<\/p>\n\n\n\n<h2 id=\"h-final-advice-from-daniel-stark-nbsp-injury-lawyers-nbsp\" class=\"wp-block-heading\"><strong>Final Advice from Daniel Stark&nbsp;Injury Lawyers<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Loh enfatiza la importancia de una consulta legal temprana: &quot;Contacte inmediatamente con un abogado despu\u00e9s de un accidente automovil\u00edstico&quot;. Su equipo prioriza ayudar a los clientes a obtener atenci\u00f3n m\u00e9dica y documentar sus lesiones.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Key advice&nbsp;includes:&nbsp;get the other driver\u2019s license and plate number, take photos of all vehicles and the scene, collect witness and officer contact info, seek medical attention&nbsp;immediately, and request your insurance policy documents. And&nbsp;above all,&nbsp;\u201c<a href=\"https:\/\/www.danielstark.com\/es\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener\">Exigir a Daniel Stark<\/a>&quot;si la compa\u00f1\u00eda de seguros empieza a enga\u00f1arte.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The fact of the matter is that&nbsp;car insurance companies simply&nbsp;don\u2019t&nbsp;play&nbsp;fair. With a combination of personal injury law experience and documented cases, this article has&nbsp;identified&nbsp;the worst offenders. When in doubt, know your rights, get legal help, and&nbsp;don\u2019t&nbsp;settle for less than you deserve.&nbsp;<\/p>\n\n\n\n<h2 id=\"h-frequently-asked-questions-about-car-insurance-companies-nbsp\" class=\"wp-block-heading\"><strong>Frequently Asked Questions About Car Insurance Companies<\/strong>&nbsp;<\/h2>\n\n\n\n<h3 id=\"h-what-are-the-worst-car-insurance-companies-for-claims-nbsp\" class=\"wp-block-heading\"><strong>What are the worst car insurance companies for claims?<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The answer depends on the specific circumstances of your claim. However, insurers that&nbsp;frequently&nbsp;receive complaints often face criticism for claim delays, low settlement offers, poor communication, or bad-faith practices. Consumer&nbsp;complaint&nbsp;data and legal experiences can provide insight into an insurer&#8217;s reputation.&nbsp;<\/p>\n\n\n\n<h3 id=\"h-how-do-i-know-if-my-insurance-company-is-acting-in-bad-faith-nbsp\" class=\"wp-block-heading\"><strong>How do I know if my insurance company is acting in bad faith?<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Common signs of bad faith include unreasonable claim delays, denying a valid claim without explanation, failing to investigate properly, misrepresenting policy terms, or refusing to make a fair settlement offer.&nbsp;<\/p>\n\n\n\n<h3 id=\"h-what-should-i-do-if-an-insurance-company-denies-my-claim-nbsp\" class=\"wp-block-heading\"><strong>What should I do if an insurance company denies my claim?<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Start by requesting a written explanation for the denial and reviewing your policy carefully. Gather all supporting documentation, including medical records, repair estimates, and correspondence. If you believe the denial is unfair, consider speaking with an attorney.&nbsp;<\/p>\n\n\n\n<h3 id=\"h-can-i-sue-an-insurance-company-for-bad-faith-nbsp\" class=\"wp-block-heading\"><strong>Can I sue an insurance company for bad faith?<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In some situations, yes.&nbsp;If an insurer unreasonably denies, delays, or underpays a valid claim, policyholders may have legal remedies under state law.&nbsp;<\/p>\n\n\n\n<h3 id=\"h-which-car-insurance-companies-are-known-for-good-customer-service-nbsp\" class=\"wp-block-heading\"><strong>Which car insurance companies are known for good customer service?<\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Customer experiences vary, but companies such as USAA and Texas Farm Bureau are often recognized for strong customer service and claims satisfaction.&nbsp;<\/p>","protected":false},"author":29,"featured_media":18125,"menu_order":0,"template":"","format":"standard","tags":[],"blog_category":[886],"class_list":["post-16607","blog","type-blog","status-publish","format-standard","has-post-thumbnail","blog_category-blog","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Worst Car Insurance Companies | Daniel Stark Injury Lawyers<\/title>\n<meta name=\"description\" content=\"Learn which car insurance companies are the worst for policyholders, and which have the most delays, denials, and bad-faith tactics.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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